Privacy Policy

Effective Date: January 1, 2022

Last Updated: September 8, 2024

PT. Berkat Cipta Logistik ("we", "us", or "our") operates the BC Pro and BC Care mobile applications (collectively referred to as the "Service"). This Privacy Policy is intended to inform you about how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1. Personal Information

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information"). This may include, but is not limited to:

  • Email Address: To communicate updates or respond to inquiries.
  • Location Data: To enable activity tracking and container tracking features, even when the app is closed or not in use.

1.2. Log Data

We collect information that your device sends whenever you use our Service ("Log Data"). This Log Data may include information such as:

  • Device Internet Protocol (IP) Address
  • Device Name
  • Operating System Version
  • App Configuration
  • Time and Date of Use
  • Other Statistics

1.3. Cookies and Similar Technologies

Cookies are files with a small amount of data used as anonymous unique identifiers. While our Service does not explicitly use cookies, third-party services may utilize them to collect information and improve their services.

2. How We Use Your Information

We use the collected information for various purposes:

  • Provide and Maintain Service: To operate and maintain our applications.
  • Improve Service: To understand how users interact with our Service and enhance user experience.
  • Activity and Container Tracking: Using location data to enable tracking features.
  • Communication: To send updates, respond to inquiries, and provide customer support.
  • Analytics: To analyze usage patterns and perform statistical analysis.

3. Sharing Your Information

We may share your Personal Information with third-party service providers who perform services on our behalf, including:

  • Google Play Services
  • Google Analytics for Firebase

These third parties are obligated to protect your information and are prohibited from using it for any other purpose.

4. Data Retention and Deletion

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. You can request the deletion of your Personal Information by contacting us at any time.

5. Data Security

We implement commercially reasonable security measures to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to remove such information from our servers immediately.

7. Links to Other Sites

Our Service may contain links to third-party websites or services that are not operated by us. We strongly advise you to review the Privacy Policy of these third-party sites as we have no control over their content and practices.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates or changes.

9. Contact Us

If you have any questions, concerns, or suggestions about our Privacy Policy, please contact us at:

Email: [email protected]
Address: Jl. Ikan Dorang No.24, Perak Barat, Kec. Krembangan, ‌Kota SBY, Jawa Timur 60177, Indonesia‌‌